Gaya APA

Tjiptono, F. (2022). Service Management Mewujudkan Layanan Prima Edisi 4 . Yogyakarta: CV. ANDI OFFSET.

Gaya MLA

Tjiptono, Fandy. "Service Management Mewujudkan Layanan Prima Edisi 4". Yogyakarta: CV. ANDI OFFSET, 2022. Text.